Privacy Policy
Last Updated: January 24, 2025
1. Introduction
Welcome to Karmalyze. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered infrastructure monitoring platform.
2. Data We Collect
We collect various types of information to provide and improve our services:
2.1 Account Information
When you create an account, we collect your name, email address, company name, and password (encrypted).
2.2 Usage Data
We automatically collect information about how you interact with our platform, including IP address, browser type, pages visited, and time spent on pages.
2.3 Infrastructure Monitoring Data
We collect and process infrastructure metrics, logs, and performance data that you configure our platform to monitor. This data is used solely to provide our monitoring services.
3. How We Use Your Data
We use your data for the following purposes:
3.1 Service Provision
To provide, maintain, and improve our infrastructure monitoring services, including AI-powered anomaly detection and predictive analytics.
3.2 Communication
To send you service updates, security alerts, and respond to your inquiries.
3.3 Analytics
To analyze usage patterns and improve our platform's performance and user experience.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your data only in the following circumstances:
4.1 Service Providers
We may share data with trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, analytics).
4.2 Legal Requirements
We may disclose your data if required by law or to protect our rights, safety, or property.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to access, correct, delete, or export your personal data. You can also object to processing or request data portability. Contact us at privacy@karmalyze.in to exercise these rights.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time, subject to legal retention requirements.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform.
11. Contact Us
If you have questions about this privacy policy, please contact us at privacy@karmalyze.in or through our support portal.