Terms of Service - Karmalyze

1. Acceptance of Terms

By accessing or using Karmalyze's infrastructure monitoring platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Karmalyze provides AI-powered infrastructure monitoring, anomaly detection, and predictive analytics services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Account Registration

To use our services, you must create an account and provide accurate information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.1 Eligibility

You must be at least 18 years old and have the authority to enter into these terms on behalf of your organization.

3.2 Account Security

You must notify us immediately of any unauthorized access to your account.

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. Prohibited activities include:

4.1 Prohibited Activities

You may not: (a) violate any laws or regulations; (b) infringe on intellectual property rights; (c) transmit malware or harmful code; (d) attempt to gain unauthorized access to our systems; (e) interfere with other users' access to our services.

5. Intellectual Property

All content, features, and functionality of our platform are owned by Karmalyze and protected by copyright, trademark, and other intellectual property laws. You retain ownership of your data and grant us a license to process it to provide our services.

6. Payment and Billing

Paid plans are billed according to the pricing plan you select. Fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days' notice.

7. Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, error-free, or completely secure. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

8. Limitation of Liability

To the maximum extent permitted by law, Karmalyze shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

9. Indemnification

You agree to indemnify and hold Karmalyze harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Termination

We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time through your account settings. Upon termination, your right to use our services ceases immediately.

11. Governing Law

These terms are governed by the laws of the jurisdiction in which Karmalyze operates, without regard to conflict of law principles.

12. Changes to Terms

We may modify these terms at any time. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms of Service, please contact us at legal@karmalyze.in or through our support portal.